VoIP is an internet phone service that allows you to make and receive calls on your computer or mobile device. It’s highly cost-effective call management software for businesses of all sizes. If you use your business VoIP service wisely, you can instantly connect with customers, build trust, and improve sales.
In this article, we’ll compare the best VoIP services for business. We’ll explore their features and benefits, their advantages and disadvantages, and their overall value.
Best VoIP Service for Business 2021
Let’s take a look at the top services for online customer service.
- Skype for Business
To find out more about each VoIP solution, check out our written comparison. It will help you to pick the most suitable option for your business.
What Is a VoIP Service? Why You Need It For Your Business?
VoIP is a business-oriented phone service that you receive and make calls with over the internet. It also works with computers, VoIP phones, and mobile devices.
There are many different ways to make phone calls, but the best ones use the internet. This is because VoIP is cheaper, faster, and more powerful.
VoIP services are easy to use. They can track the duration of calls, waiting times, hold times, and more. VoIP offers advanced features like call forwarding, call waiting, call routing, caller ID, etc.
Business VoIP services allow you to consolidate your company’s various phone numbers into one. This way, a single number can be used by all of your employees. You can even use VoIP from anywhere in the world. By adding a business phone service to your website, you can make better communications with customers. Depending on the type of business you run, online phone support may be more useful than contact forms and live chat.
There are some disadvantages to using VoIP. One of the most obvious is that a poor internet connection can interrupt communication. Another is that you need a stable power source. With that said, here are the best VoIP services for business.
Nextiva is the best VoIP service for businesses available on the market. It’s simple but highly powerful, and it can benefit almost any business.
Nextiva’s call management system is the most complete unified communication system in the world. With unlimited calling and texting, you can talk with your employees and clients at any time. You can even use it for conference calls and video calls. It works completely with your mobile app and web browser.
Nextiva is a phone service provider for companies in the world. It uses auto-attendant to help customers find the right person for their call. It also offers excellent features such as answering machines and custom greetings. The top brands in the world, such as Taco Bell and Ashley Furniture, trust Nextiva.
RingCentral is a popular cloud-based phone system for businesses. The company’s products are feature rich and cover both small and enterprise-level businesses.
Their plans include lots of features so you can connect with your customers and grow your business. To name a few, these features include unlimited calling, call recording, instant messaging, call log, video meeting, screen sharing, call forwarding, and more.
One of the most important business tools is your phone system. It gives you a number (your brand’s identity). It can transfer calls to your employees if they are busy. You can also integrate it with other web services, like Google’s G Suite, Dropbox, Salesforce, etc.
Vonage is a powerful cloud-based solution with voice, video, and messaging. It is an excellent business phone system service and VoIP provider.
Web conferencing is another fantastic feature. It allows you to easily share content and discuss ideas with your coworkers or clients. It also works seamlessly with Amazon Chime.
Vonage is the perfect tool to increase your productivity. It works well with other popular cloud-based apps such as Office 365 and G Suite and helps you stay in touch with your team at all times.
CallHippo is a virtual business phone system that helps you build stronger relationships with customers. It’s easy to use and available on multiple platforms. You can use it to answer questions, provide support, and more.
You can use CallHippo to make calls wherever you are. And, if you don’t want a desk phone, you can still receive and make calls.
Skype for Business
Skype is one of the most popular communication tools for calls and chat. It’s mostly used for personal communications, but there is also Skype for Business.
Skype for Business offers businesses a powerful tool, allowing them to conduct meetings with up to 250 people. It also allows businesses to record the meetings, share their screen, and send instant messages. Not only is Skype for Business an inexpensive business phone service, but it is also flexible and easy to use.
Verdict: What is the Best VoIP service for Small Business?
When we put all the top VoIP services to the test, we found Nextiva to be the best business-grade solution. It offers a great set of features and has affordable pricing plans.
The Nextiva user interface is user-friendly and straightforward. And, the customer support iIf you’re looking for a Nextiva alternative, RingCentral is a good option. They have some great features but their customer service is only okay. is mostly slow.